Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino games should be enjoyed as a form of entertainment only. They are not a way to earn money or solve financial problems. The odds always favour the house, and you should only gamble with money you can afford to lose.

At Woodstock Flour, we're committed to promoting responsible gaming practices and supporting players who may be at risk.

Age Verification

You must be 18 years of age or older to access and use online pokies and casino services in Australia. By using this website, you confirm that you meet this legal requirement in your jurisdiction.

We do not knowingly permit access to anyone under the legal gambling age.

Warning Signs of Problem Gambling

If you experience any of the following, you may have a gambling problem:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money needed for bills, rent, or essential expenses
• Hiding your gambling activities or lying about the time and money spent
• Feeling anxious, irritable, or restless when trying to cut back
• Neglecting family, friends, work, or other responsibilities
• Borrowing money to gamble or pay gambling debts
• Experiencing mood swings or emotional distress related to gambling
• Unsuccessful attempts to reduce or stop gambling
• Using gambling to escape problems or manage negative emotions
• Gambling more over time to achieve the same excitement

If you recognise these signs in yourself or someone else, help is available.

Self-Help Tools & Safer Gambling Features

Most reputable online casinos and pokies sites offer tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Cap the amount of money you're willing to lose during a session
• Session Time Limits: Set reminders or automatic log-offs after a set period of play
• Reality Checks: Receive pop-up notifications during play to remind you of your session duration and spending
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
• Cool-Off Periods: Take a break from gambling for a set duration

We encourage you to use these tools as part of your responsible gaming strategy.

Support & Help Resources for Australia

If you or someone you know is struggling with problem gambling, please reach out to these organisations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free and confidential support services, including online counselling, phone support, and self-help information for Australian residents.
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  Crisis support and counselling available to anyone in Australia experiencing emotional distress.

International Support

• GamCare (UK)
  Website: www.gamcare.org.uk
  Support and information for problem gamblers in the United Kingdom.
• GamStop (UK)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling in the UK.
• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  Resources and referrals for problem gambling support in the United States.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based information and support for responsible gambling in Canada.

If You Need Help, Reach Out Today

Problem gambling is a serious issue, but recovery is possible with support. If you're struggling:

• Contact Gambling Help Online at www.gamblinghelponline.org.au
• Call Lifeline on 13 11 14 (available 24/7 in Australia)
• Speak to a trusted family member, friend, or healthcare provider
• Use self-exclusion tools available through your gaming provider

Your wellbeing is more important than any game. Help is always available.